******This came in yesterday -
| Dear Thashana, Thank you very much for taking your valuable time to look at my account once again. It takes a special kind of person to pursue a customer service issue beyond what is expected. I must admit that I am also at fault for some of the confusion, since I placed multiple renewal subscriptions so far in advance. Customer service at magazines.com is excellent. And for that reason, I continue to place all of my magazine subscriptions through magazines.com, not just for myself, but also for my family and friends. Thanks again. Have a wonderful holiday season. Sincerely, Christopher *****Another one from yesterday - I just wanted to say thank you to Lissa Clem & her supervisor. They provided superior customer service, & I am glad to receive my magazines through your service. With service like this, I will keep coming back! Jennifer *****Cat specifically asked me not to email this to everyone. But said nothing about the blog so here we go. :) Dear Catherine, Thank you for your gracious and quick help. It was a pleasure speaking with you. If you send me the name and e-mail address of your supervisor I would be happy to let him/her know what a great customer service rep you are. Thanks again. June |
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