Good Morning Class!
It is often harder to do the right thing. If you
want to be healthy you should eat right. But ice cream tastes WAY
better than broccoli. I think everyone grasps the fact that smoking
is bad for you, but people do it. I love it when you offer someone
junk food and they say “well, I don’t NEED a cookie.” I mean,
nobody NEEDS a cookie. It isn’t like anyone’s ever been at a doctor, he
looks down at the chart and says “you know what you need? You need
a cookie. STAT!” But they’re pretty good so I’m gonna keep
eating them.
The same can be said at work. So easy to NOT put
a note in. Takes longer to put the note. The chances are this
customer wont call back, so we probably don’t need the note.
But is it right? Part of customer service is taking full care of
the customer. We’ve probably all had a situation where we had to
repeat ourselves because a rep at Verizon or Comcast or Directtv didn’t do what
they said they were going to do. It would have been more work
for them to follow up like they said. That is why customer service
has a bad rap now a days.
“The cost of freedom is always high, but Americans have always paid it. And
one path we shall never choose, and that is the path of surrender, or
submission.” ~ John F. Kennedy
We all know we need to save
money for our future. But going out on the town it FUN!
Hard work to stay home when everyone is out. Being a parent and
disciplining your child is really hard. You want them to always be
happy and to have all the things you didn’t. But giving them the
world often isn’t the right thing to do. Letting them get away with
stuff isn’t the right thing to do.
“No one saves us but ourselves. No one can and no one may. We ourselves
must walk the path.” ~ Buddha
To steal a line from Dave Ramsey -
“Children do what feels good, adults do the right
thing.” Many people grow up without learning to
be an adult.
Like many things I talk about this is 100% up to
YOU. Even if you haven’t been the most adult of the adults you can
make a decision right now to get on the right track. With any aspect of
your life. You can pull out your QA form and make sure you are
doing everything the customer AND the company want you to do. You
can eat right, quit smoking, save for your future, go back to school or
whatever you want to do.
I believe that if you get on the right path, and you do the
right things….. You’ll improve yourself each and every day in some small way
and in time you will have made a difference in your life and in those around
you.
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