So many agenda’s these days. The liberal
agenda. A conservative agenda. Right wing, left
wing. If you look at any of these agenda’s or just our news cycle
in general most of what you will read will be negative.
How odd that we live in a country where 90% of people say
they hate negative political ads, but they person who wins every election is
typically the one that runs more negative ads? That doesn’t
make much sense does it.
What’s your agenda? Have you ever thought about
it?
In the news we hear about the murders, we hear about the bad
cops and even some of the bad things that happen in our military.
Rarely do we hear about the good side of those scenarios.
Teachers help children every day in this country and no stories. A
teacher does something inappropriate to a child and it will be front page news
for weeks.
My point is we have a choice here. We can choose
to do what everyone else seems to do and focus on all the negative stuff in
this world, or even in our call center. OR, we can seek out the
positives. It is just as easy to speak about the best customer you
had today as it is to speak about the worst customer. Yet we often
choose the worst when we are speaking.
Take on a positive agenda. Talk about the customers
who compliment you, the ones you help. All the ones that say thank
you instead of the ones that don’t. Spend more time talking
to the people in your life who always bring your spirits up and try to help
you. Not the ones that say “oh don’t do that , it will never
work.” Focus on the things you CAN do vs those you
can’t. Live your life putting effort into the things you can
control vs the things you cannot.
If something bad happens you can still control your
reaction. Remember that you can be mad about something for 15
seconds or 15 years. Either way the only person you are impacting
with your anger is you.
What agenda will you adopt?
