CYBER MONDAY

No more hype, the day has come. This coming Monday is......Cyber Monday.


Attendance is THE most important thing on Cyber Monday. We need to be here for our customers.

* Leave the house a little earlier. (looks like it may be a cold rainy morning)
* Eat something good and healthy for breakfast. (and do it a little bit earlier!)
* Be here, logged in and READY for customers at the start of your shift.
* Cyber Monday is a big deal to our customers, which makes it a big deal for us. I need 100% of everyone!
* Let's be just a little bit nicer to people on this, our busiest day.


Hey, your here....You may as well have a little fun and be proud of the fact that we work for a company where we actually get to help people! Where we are encouraged to BE NICE and give over the top service. The goal of many customer service call centers is to talk people into keeping things they don't want...NOT HERE! Many customer service call centers tell you to hurry up....NOT HERE!

Your job is to be nice and help people. How cool is that?

So Carpe the day and seize the Diem.